Singapore’s Comfortdelgro makes a bid for Melbourne railway connection when it takes the public transport model to be global

Comfortdelgrowho maintains Singapore’s Northeastern and Downtown lines cooperates with East Japan Railway Company (JR East) and UGL to provide Melbourne One Rail Consortium with Melbourne Metropolitan Train Network sometime next year.

« The promotional team marries world -class Japanese and Singapore customer service and efficiency with UGG’s local property management and operational expertise, » the consortium said in a statement.

The group is supported by Marubeni Corporation, Japan’s General Trading and Investment Group.

The current operator of the line is Hong Kong MTR, who works with John Holland Group and UGG in a 2027 contract.

Melbourne Metropolitan’s Network network has 17 lines that cover 402 kilometers and 222 stations and is Australia’s largest suburban train network. It produces about $ 2 billion of Singapore dollars ($ 1.54 billion) annual income, COMFORTDELGRO CEO Cheng Siak Kian is evaluated in an interview Luck. Comfortdelgro’s share of income depends on the joint venture agreement, but it would still be a significant increase in the company’s economy.

The company’s net sales were $ 1.17 billion ($ 903 million) for the quarter of March. 52.6% of the income came from outside Singapore. Australia’s net sales were $ 203 million ($ 156 million).

If the Comfortdelgro offer is successful, it would be another railway network taken from its Hong Kong competitor. Last year Comfortdelgro profit An offer to the MTR Metro in Stockholm, which had led the Swedish city of Sweden since 2009 (MTR recently also lost the London Elizabeth line to the Tokyo Metro).

Brightness The company’s winnings against MTR were lucky for timing. Railways usually last for at least seven years, and Cheng said that Comfortdelgro now has enough railway experience to properly make large global bids as contracts begin to expire.

MTR has been in Melbourne’s line for over 10 years, and Stockholm has been more than 14 years after Comfortdelgro takes the end of the year.

« From ten to 14 years ago, we couldn’t even offer this agreement, » Cheng said. « It’s just a time development that gives you expertise, and then you work with the right partners to challenge these contracts. »

Comfortdelgro knowledge

The Comfortdelgro expertise is a reliably operating metro trains. The two lines of the company, the northeast line and the central line are the city’s most reliable, highest average kilometers between the defect (MBKF) among the five lines, where information there are. (Singapore’s latest line, the Thomson-East Coast Line maintained by SMRT, is still too new to obtain reliability information)

Cheng recognized the high expectations of Singapore consumers to compel company to constantly improve its reliability.

Comfortdelgro does not own properties in its stations or around its stations, which is a significant source of income for other railway operators such as MTR or JR EAST. Instead, Comfortdelgro generates income from fixed payment authorities pay it to use the railway network, which is closely linked to the reliability and customer satisfaction of railways, which means that the company has to ensure that decompositions are rare to maintain its thin margins.

« We are very focused on using the system well, and that’s where it gives us an advantage, » Cheng said.

Global play

The Melbourne offer is part of the Comfortdelgro strategy to utilize its experience in three different types of transport.

In addition to its Australian operations, Comfortdelgro also maintains a bus and taxi services In the United Kingdom, as well as taxis and private rental cars in mainland China. It also uses rail services in Paris later this year.

Comfortdelgro

Cheng hoped that Comfortdelgro’s extensive experience will help the company to continue offers to expand its presence with its current market.

« The advantage of growing is a lot of knowledge, both with the regulatory authorities and the brand, so we try to do, » he said.

If Comfortdelgro’s Melbourne offer is successful, the company finally uses rail, bus and taxi services in Australia, which can play a diverse model in Singapore.

Cheng wants to re -create this model outside Singapore and Australia. « Where it is appropriate, where it is viable, we do so, » he said.

Comfortdelgro is likely to strive to expand its presence in existing markets or in the adjacent market. « We are quite intentional about where we expand. We have to understand the income model, the regulatory environment and what is the rule of law, » Cheng said.

But it does not prevent the company from « going to cities where we have no presence yet, » he adds.

This story was originally presented Fortune.com

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